Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order quickly and safely.

We currently ship to the following countries:

-United States

-United Kingdom

-European Union member countries(Germany, France, Italy, Spanish)

If your country is not listed, please contact our support team to check availability.

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation.

You will receive another notification once your order has shipped, including tracking information.

Shipping time is usually 3-7 business days, and we offer free shipping on all orders.

Once your order ships, you will receive an email with a tracking number. You can use this to track your shipment at any time.

Orders placed through Eptusmey.com are tax-free and you don't need to pay any additional taxes.

If your order is delayed, lost, or arrives damaged, please contact us immediately at support@eptusmey.com. We’re here to help!