FAQS

● Attach leg on rear Insert the leg and slide it up until it clicks into place. You can position the photo frame vertically(portrait) or horizontally (landscape), and you can change it at any time, and photos will automatically rotate to match. ● Connect the power supply Plug one end of the AC Power Adapter into the DC jack of the photo frame, then plug the other end into a socket.

① Select your Wi-Fi network A list of Wi-Fi networks will appear on the screen, select your Wi-Fi network name and press the Next button. ② Enter your Wi-Fi password An on-screen keyboard will appear.Enter your Wi-Fi password and press OK . Once connected to Wi-Fi, the photo frame will automatically check for updates.Allow this process to complete and then press the Next button. ③ Name your digital photo frame Follow the on-screen instructions to give your photo frame a name and location (this name/location will appear in the Frameo app when friends send your photos).Your photo frame is now set up. Note: If you don't know your Wi-Fi details: Unless you have previously renamed your Wi-Fi, you will find your Wi-Fi name (often referred to as "SSID") and password on the bottom or back of the Internet Wi-Fi router installed by your Internet provider.

① Use the Frameo app for iOS or Android ② Connect your phone to the frame To connect to the frame, you need to add yourself as a friend to the frame in two simple steps: [1] On the Photo Frame: Tap the screen once and select the 'Add friend' icon. A unique code will be displayed; [2] On the Mobile Phone: Open the Frameo APP, select the 'Add friend' icon and enter the unique code displayed on the photo frame: ③ Connecting your friends Repeat steps 1 & 2 to add more friends (make sure your friend has downloaded and installed the Frameo app). Note : "Enable the 'Allow friends to share code for this frame' option so that your connected friends can invite others to join your Frameo album using the Frameo app on their phone."

[1] To select multiple photos, either press and hold on one of the photos or press the multi-select button. This will enable you to choose up to 10 photos at once. After selecting the photos, press 'Next' on your Phone. [2]Select one or multiple receivers. [3]Add captions：Write a short caption to give your photos some extra life. You can add the same caption to all your photos, or tap on the thumbnails and write a different caption for each photo. [4] Choose the important part：Use your finger to pan the photos so that the most important part is visible within the circle. This helps ensure that the selected part is always visible, regardless of the frame orientation. The frame will automatically adjust the photos based on your selection, ensuring the best viewing experience.

● To select multiple photos, either press and hold on one of the photos or press the multi-select button. This will enable you to choose up to 10 photos or 1 short video (up to 15 seconds) at once. After selecting the photos, press 'Next' on your Phone. ● Select one or multiple receivers. ● Add captions：Write a short caption to give your photos some extra life. You can add the same caption to all your photos, or tap on the thumbnails and write a different caption for each photo. ● Choose the important part：Use your finger to pan the photos so that the most important part is visible within the circle. This helps ensure that the selected part is always visible, regardless of the frame orientation. The frame will automatically adjust the photos based on your selection, ensuring the best viewing experience. Notes: If the digital frame is offline when you send photos, the photos will be queued on the sender's phone. The phone will periodically check when the frame is back online to send any queued photos.

Yes, the digital frame can receive photos after connecting to WiFi. Once connected to WiFi, the digital frame generates a unique and secure code that can be used to connect the Frameo app on your mobile phone. Using the app, you can easily send photos to the photo frame. It is important to note that the digital frame only supports connecting to a 2.4GHz WiFi network and does not support connecting to a 5GHz network at this time. If you are unable to use an app with your camera, you can still transfer photos to the digital frame using an alternative method. Our WiFi frame has a Micro SD card slot that supports TF card identification transmission. You can insert a TF card into the photo frame and transfer your photos directly to the card. The maximum compatible format for the TF card is 64G. In summary, the digital frame supports these two convenient transmission methods. The internal storage of the photo frame is also a large-capacity 32G (about 3G is system space, 29G is storage space), providing ample space for your photos.

Our electronic frame currently supports 29 language selections. The default language setting is international English. However, you can easily switch to another language of your choice. To change the language setting, simply tap the screen and select the "Settings" icon from the pop-up window. Next, select the "My frame" option and then choose "Set language" to switch to the system language of your preference.

Our photo frame does not come with a rechargeable battery. It can only be connected to a socket through the included power adapter as the power supply for the picture frame. We made this decision because the high-definition display screen continuously displays photos or videos, and the battery life would be too short to meet the actual needs of users. We also prioritize environmental protection and do not provide battery options.