Frameo Frame Troubleshooting

PC transfer via USB cable

The following are the steps for computer transfer.
Please note that the computer transfer function only supports Windows and Linux systems, not Apple computer MacOS systems.

Here are the steps for transferring photos via Windows PC:

①Go to Settings> "Manage photos" > "Transfer from computer" > "Enable transfer from computer" on frame.

②Connect the frame to PC via a Tpye-C Cable.
(Digital photo frame needs to be plug in)

③Find the frame file "DCIM" on your computer and then copy photos/videos to this frame file.

④Receive them on frame instantly.

If you have any other problems, please feel free to contact us here

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